Mehta had just taken over the fledgling men’s magazine Debonair as its editor-in-chief. He was desperate to get a Playboy-type interview that would make the centrepiece of his
launch issue. He knocked on many doors; none opened.
He tried to telephone Tiger Pataudi. But the folks around the star cricketer wouldn’t
put him through. Desperate, Mehta “wrote him a begging letter.” What made the
begging persuasive was his admiring reference to Pataudi’s extraordinary
performance on the cricket field. Mehta wrote that he had seen him score a
century in both the innings against Yorkshire. He pointedly referred to the way
Pataudi had battered Fred Trueman.
Photo credit: http://photogallery.outlookindia.com
The letter was magical. Mehta got an immediate reply and an
invitation to Pataudi’s flat in Mumbai.
The story doesn’t end there. Mehta knew that Pataudi was fond
of 555 cigarettes. Mehta also knew that
for someone like Tiger Pataudi, getting 555 was no big deal even in the
Socialist 1970s. Still, Mehta “carried a tin” of Tiger’s favourite cigarettes.
Once he had a full-length interview with the cricketing
great, Mehta says he had “much less difficulty persuading the great and the
good to cooperate.”
Let’s look at the lessons.
First, no one is above persuasion. Heroes who are idolised
by millions of people are human beings. They have human feelings. Even those
who easily detect flattery and detest it have difficulty resisting the power of
genuine admiration. If we study our targets well and frame our proposals
appropriately, we should be able to persuade them. But we often give up even
before trying. Or we use a frame that is convenient for us rather than
appropriate for the target.
Second, gestures touch us. Mehta knew the value of
maintaining relationships. The gift of 555 cigarettes after the interview is a testimony to the editor’s ability in this
department. A great deal of persuasion is born out of relationships. Maintain
them through gestures that touch the heart of the targets.
Third, Mehta used his big catch to persuade others, who were
earlier unwilling to do anything for his venture.
None of the techniques of persuasion Mehta employed were
extraordinary. What is extraordinary is the way he used ordinary techniques to
persuade a star.
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